Privacy Policy

Introduction

Welcome to Market Pulse (“we,” “our,” or “us”). Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.marketpulsetrading.com use our custom TradingView indicators, or access our investment dashboard (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of our Services immediately.

This Policy is designed to comply with:

PIPEDA (Personal Information Protection and Electronic Documents Act) — for users in Canada.
GDPR (General Data Protection Regulation) — for users in the European Union/European Economic Area.
CCPA (California Consumer Privacy Act) — for users in California, USA.

Information We Collect

a. Information You Provide Voluntarily

We may collect personal information directly from you when you:

Create or manage an account with Market Pulse.
Purchase a subscription or indicator package.
Contact us via email or support channels.
Subscribe to newsletters or promotional updates.

This information may include:

Identity Data: Full name, username, or account credentials.
Contact Data: Email address, billing address, or phone number.
Payment Data: Payment details processed via secure third-party providers (we do not store full credit card numbers).
Communication Data: Messages, inquiries, or support requests.
Preference Data: Indicator settings, dashboard configurations, and notification preferences.

b. Information Collected Automatically

When you interact with our website or dashboard, we may automatically collect:

Technical Data: IP address, browser type, device ID, operating system, and time zone.
Usage Data: Log files showing page visits, session durations, click paths, and referral URLs.
Cookies & Tracking: We use cookies, pixels, and analytics tools (e.g., Google Analytics) to improve site performance and personalize your experience.

You can modify cookie preferences through your browser settings. Essential cookies cannot be disabled as they are required for site functionality.

Legal Bases for Processing (GDPR Compliance)

If you are located in the EU or EEA, we only process your personal data where a lawful basis exists under Article 6 of the GDPR, including:

Consent: You have given explicit consent (e.g., for email marketing).
Contractual Necessity: To fulfill a contract with you (e.g., account setup, subscription access).
Legal Obligation: To comply with applicable laws.
Legitimate Interests: To maintain and improve our Services, prevent fraud, and ensure security.

You may withdraw your consent at any time by contacting MarketPulseTrading@proton.me

How We Use Your Information

We process your information to:

Deliver and maintain our indicators, dashboards, and related tools.
Process billing, payments, and account renewals.
Customize your experience and remember preferences.
Provide customer support and respond to inquiries.
Send updates, newsletters, and product information (if you opt in).
Analyze usage patterns to enhance site functionality and performance.
Protect against fraud, unauthorized access, and misuse of our platform.

We never sell, rent, or lease your personal information to third parties.

How We Share Information

We may disclose limited information to:

Service Providers: Trusted third parties (e.g., hosting providers, email platforms, payment gateways) who help operate our Services under strict confidentiality obligations.
Legal Authorities: When required by law, subpoena, or government request.
Corporate Transactions: In the event of a merger, acquisition, or sale, user data may be transferred under equivalent privacy safeguards.

Each partner must process your data only as instructed by Market Pulse and maintain appropriate security measures.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
When information is no longer needed, it will be securely deleted, anonymized, or archived for legal compliance.

Data Security

We take data protection seriously and employ industry-standard measures such as encryption (SSL/TLS), firewalls, secure servers, and access restrictions.
However, no online platform can guarantee absolute security. Users are responsible for safeguarding account passwords and access credentials.

Your Privacy Rights

Under PIPEDA (Canada):

You have the right to access and correct personal information held by Market Pulse, subject to limited exceptions (e.g., legal or security reasons).

Under GDPR (EU/EEA):

You have the right to:

Access your personal data.
Rectify inaccurate information.
Erase data (“right to be forgotten”).
Restrict or object to processing.
Request data portability to another controller.
Withdraw consent at any time.

To exercise any GDPR or PIPEDA rights, contact MarketPulseTrading@proton.me

Under CCPA (California):

California residents have the right to:

Know what personal information is collected, used, and shared.
Request deletion of personal data.
Opt-out of the sale of personal data (Market Pulse does not sell user data).
Be free from discrimination for exercising privacy rights.

Requests can be submitted via email to MarketPulseTrading@proton.me Verification may be required.

Third-Party Links and Integrations

Our Services may contain links to third-party sites, such as TradingView or payment processors. Market Pulse is not responsible for the privacy practices, content, or policies of these external services.
Please review their privacy policies before providing personal information.

TradingView® is a registered trademark of TradingView, Inc. and is unaffiliated with Market Pulse.

Children’s Privacy

Market Pulse does not knowingly collect or process data from anyone under the age of 18. If we discover such data has been inadvertently collected, we will promptly delete it.

Updates to This Policy

We may update this Privacy Policy periodically to reflect legal changes or business developments.
All updates will be posted on this page with a new “Effective Date.” Continued use of our Services after any update signifies acceptance of the revised Policy.

Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact:

Market Pulse
Email: MarketPulseTrading@proton.me
Website: www.marketpulsetrading.com
Mailing Address: [Insert Business Address]